Home > Contact us
Send us an email, call us, or fill out the form to get in touch:
Leave us your message and we will respond promptly with the best service.
We are here to help you; complete the form and receive quick guidance.
Your inquiry is important; send us your details and we will respond.
Send us a message and we will respond as soon as possible.
Find answers to your questions in our FAQ section.
Colombia Wow is your portal to a unique digital experience. We bring together two worlds: support for national talent and Colombian artisan culture, and a selection of viral and trending global products.
It's very simple! Browse our sections, add the products you like most to your shopping cart, and click on «Checkout.» Follow the steps to securely enter your shipping and payment details.
Yes, Colombia Wow is designed to bring Colombian culture and global trends to different parts of the world. Be sure to select your country during the purchase process to calculate international shipping costs and times (the latter depend on our external partners).
We accept all major secure payment methods, including credit cards (Visa, MasterCard, American Express). All your transactions are encrypted and protected.
Once you have completed your purchase, you will receive a confirmation email at the address you provided. This email will include your order details and a tracking number. If you do not receive it within a few minutes, please check your spam folder.
You will receive two separate shipments, each with its corresponding delivery time, as they come from different warehouses within Colombia. You will only pay the shipping cost calculated at checkout.
Handicrafts (Clothing): We use local Colombian sizing, but we always provide a size chart in centimeters for your reference.
Trends (Clothing/Accessories): Sizing is global. Please check the specific size chart in the description.
Viral products are often in high demand globally. Our value lies in our selection, order processing speed, and after-sales service.